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Why does my plan keep renewing? 🤔

Author:
Anant Garg
Anant Garg
  • Updated:

📖 2-minute read

 

When upgrading to one of our paid plans, they will be monthly subscriptions until actioned otherwise. Please see the screenshot attached below depicting this:

 

To cancel your monthly subscription, please follow the steps outlined here.

 

Single Event plans are automatically adjusted to downgrade into a free plan by the end of the period. If the action is marked off (as shown below), your Single Event subscription will automatically renew every 7 days:

 

To cancel your plan automatically after your event, ensure that the box is checked ☑ when subscribing.

 

Have more questions? Reach out to our support team today!