Why does my plan keep renewing? 😣

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📖 2-minute read


When upgrading to one of our paid plans, they will be monthly subscriptions until actioned otherwise. Please see the screenshot attached below depicting this:


However, Single Event plans are automatically adjusted to downgrade into a free plan by the end of the period. If the action is marked off (as shown below), your Single Event subscription will automatically renew every 7 days:


To cancel your monthly subscription, please follow the steps outlined here.


Have more questions? Reach out to our support team today!




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