π 1-minute read
Hi there! Are you having trouble with your security system or firewalls blocking CometChat domains? π
Not to worry! Simply refer to the list below for domains to whitelist on the user network and device.
- For US Regions πΊπΈ
ws-us.cometchat.io
rtc-us.cometchat.io
rtc-web-us.cometchat.io
api-us.cometchat.io
apiclient-us.cometchat.io
metrics-us.cometchat.io
websocket-us.cometchat.io
data-us.cometchat.io
<appId>.websocket-us.cometchat.io
<appId>.api-us.cometchat.io
<appId>.apiclient-us.cometchat.io -
For EU Regions πͺπΊ
ws-eu.cometchat.io
rtc-eu.cometchat.io
rtc-web-eu.cometchat.io
api-eu.cometchat.io
apiclient-eu.cometchat.io
metrics-eu.cometchat.io
websocket-eu.cometchat.io
data-eu.cometchat.io
<appid>.websocket-eu.cometchat.io
<appid>.api-eu.cometchat.io
<appid>.apiclient-eu.cometchat.io - For Widget:
widget-js.cometchat.io - For Dashboard:
app.cometchat.io
You will have to replace <appid> with your CometChat AppID.
β οΈ Please ensure that the following ports are enabled as well:
80 (TCP)
443 (TCP)
10000 (UDP)
5222,7443 (TCP)
Tried this and still having trouble? Talk to our Support team for more help.