📖 1-minute read

Hi there! Are you having trouble with your security system or firewalls blocking CometChat domains? 😕

Not to worry! Simply refer to the list below for domains to whitelist on the user network and device.

• For US Regions 🇺🇸
  ws-us.cometchat.io
  rtc-us.cometchat.io
  rtc-web-us.cometchat.io
  api-us.cometchat.io
  apiclient-us.cometchat.io
  metrics-us.cometchat.io/
  websocket-us.cometchat.io
  data-us.cometchat.io
  <appId>.websocket-us.cometchat.io
  <appId>.api-us.cometchat.io
  <appId>.apiclient-us.cometchat.io

• For EU Regions 🇪🇺
  ws-eu.cometchat.io
  rtc-eu.cometchat.io
  rtc-web-eu.cometchat.io
  api-eu.cometchat.io
  Apiclient-eu.cometchat.io
  metrics-eu.cometchat.io/
  websocket-eu.cometchat.io
  data-eu.cometchat.io
  <appid>.websocket-eu.cometchat.io
  <appid>.api-eu.cometchat.io
  <appid>.apiclient-eu.cometchat.io

You will have to replace <appid> with your CometChat AppID.

⚠️ Please ensure that the following ports are enabled as well:

80 (TCP)
443 (TCP)
10000 (UDP)
5222,7443 (TCP)

Tried this and still having trouble? Talk to our Support team for more help.