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What domains do I need to whitelist for CometChat? ⚪️

Author:
Anant Garg
Anant Garg
  • Updated:

📖 1-minute read

Hi there! Are you having trouble with your security system or firewalls blocking CometChat domains? 😕


Not to worry! Simply refer to the list below for domains to whitelist on the user network and device.

  • For US Regions 🇺🇸
    ws-us.cometchat.io
    rtc-us.cometchat.io
    rtc-web-us.cometchat.io
    api-us.cometchat.io
    apiclient-us.cometchat.io
    metrics-us.cometchat.io
    websocket-us.cometchat.io
    data-us.cometchat.io
    <appId>.websocket-us.cometchat.io
    <appId>.api-us.cometchat.io
    <appId>.apiclient-us.cometchat.io

  • For EU Regions 🇪🇺
    ws-eu.cometchat.io
    rtc-eu.cometchat.io
    rtc-web-eu.cometchat.io
    api-eu.cometchat.io
    apiclient-eu.cometchat.io
    metrics-eu.cometchat.io
    websocket-eu.cometchat.io
    data-eu.cometchat.io
    <appid>.websocket-eu.cometchat.io
    <appid>.api-eu.cometchat.io
    <appid>.apiclient-eu.cometchat.io

  • For Widget:
    widget-js.cometchat.io

  • For Dashboard:
    app.cometchat.io

 

You will have to replace <appid> with your CometChat AppID.

 

⚠️ Please ensure that the following ports are enabled as well:

80 (TCP)
443 (TCP)
10000 (UDP)
5222,7443 (TCP)

 

Tried this and still having trouble? Talk to our Support team for more help.

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