In some cases, it may be possible to pause your subscription temporarily. Availability depends on your plan and account type. If you are considering a pause, please contact our Support team, and we can check the eligibility for your account.
While a subscription is paused, your account data will remain retained, but end-users will not be able to access or use the chat on your website or app during this period.
Customers on a contract can also contact Support to discuss the available options for their subscription.
How do I pause my subscription?
Updated
Hilary Wainwright
Have more questions? Submit a request
Comments
0 commentsPlease sign in to leave a comment.