Where can I locate call recordings?

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To access call recordings, follow these steps:

  1. Open the CometChat Dashboard.
  2. From the menu, navigate to "Calls."
  3. Select the desired time range.
  4. Tap on "Search."


call recording image dashboard.png


Please note:

  • Recordings must be longer than 1 minute to be stored.
  • There may be a delay of 5-10 minutes before recordings are available in the Dashboard.

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