Data is stored for six months. This means your users can scroll back in their chat history up to six months but no longer. In your Dashboard you and your team will be able to view chat history for six months but no longer. Extended data storage is available as an add-on to your plan. Contact our sales team for more information.
Articles in this section
- How can I enable location sharing in CometChat?
- Can I export historical chat data in bulk?
- How can I mute notifications indefinitely in CometChat?
- Is the message layout the same in the Custom Chat Widget as in the Standard Widget?
- Why doesn’t the send button show unless text is typed?
- How does message deletion work for my end-users?
- How can I enable pinned messages?
- Can I give team members access to my CometChat App?
- Is there a "Reply To" functionality, similar to WhatsApp?
- Is there an option to export a list of all the groups and group members from the dashboard?
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