Data is stored for six months. This means your users can scroll back in their chat history up to six months but no longer. In your Dashboard you and your team will be able to view chat history for six months but no longer. Extended data storage is available as an add-on to your plan. Contact our sales team for more information.
Articles in this section
- Can I customize CometChat to match my branding?
- Can I report a user?
- What do I need my "auth key" for?
- How long is my chat data stored?
- Is there an expiration date for media files?
- Can I get call details using the session id?
- Can I change the text bubble color in the chat widget?
- Can I turn off threads in my widget?
- How do I activate analytics?
- Do Push Notifications work with the Chat Widget?
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